FAQs

  • When is the next set of financial results being announced?

    Please refer to the financial calendar for the dates of future announcements.

  • Who is the registrar for Shawbrook Group plc?

    The Company's registrar is:
    Equiniti Limited
    Aspect House
    Spencer Road
    Lancing Business Park
    Lancing
    West Sussex
    BN99 6DA
    United Kingdom

    UK: 0871 384 2030 (calls cost 8p per minute plus network extras)
    International: +44 (0) 121 415 7047
    Lines are open 8.39am - 5.30pm, Monday - Friday.

    Enquiries concerning holdings of the Company’s shares and notification of the holder's change of address should be referred to the registrar.

  • How do I contact Shawbrook Group plc?

    Please either write to our registrar or contact us using the following details:

    Shawbrook Group plc
    Lutea House
    Warley Hill Business Park
    The Drive
    Great Warley 
    Brentwood
    Essex
    CM13 3BE

  • How do I check my shareholding?

    Shareholders can check their shareholdings via the online portal or by contacting the Registrars.

  • Where are Shawbrook’s shares traded?

    The Company’s shares were admitted to the Standard Listing segment of the Official List of the London Stock Exchange on 8th April 2015.

  • Where can I find details of the current share price of the Company’s shares?

    Share price information is shown on this website via a link to the London Stock Exchange. Please note that there is a price delay of at least 15 minutes against real time values. Other websites also show share price information directly. Share prices are often quoted alongside a unique code known as a stock exchange ticker. The London Stock Exchange ticker for Shawbrook Group plc is SHAW. 

  • How can I buy or sell shares in the Company?

    Investors normally use a stockbroker, bank, building society or a "share shop" that offers a similar service. The commissions charged for buying and selling shares vary between the different organisations.

    Equiniti provide online, telephone and postal share dealing services. Full details, including rates and charges can be found at www.shareview.co.uk. The telephone number for their share dealing service is 08456 037 037. Lines are open Monday to Friday, 8:00am to 4:30pm for dealing, and until 6:00pm for enquiries, excluding UK Bank Holidays.

    You can do your share dealing online, in real time, between 8:00am and 4:30pm, Monday to Friday.

  • What is Stamp Duty?

    Stamp duty is tax that is payable whenever shares are traded. The buyer of the shares must pay the stamp duty before the shares can be registered in their name. Stamp duty is currently set at 0.5% of the value of the shares traded, rounded up to the nearest £5.00. If you use a broker to buy shares, the stamp duty will usually be added to the price automatically.

  • Can I view details of my Shawbrook shareholdings online?

    You can view details of all your holdings for companies registered with Equiniti online through Equiniti’s Shareview Portfolio service. This facility can be accessed at www.shareview.co.uk and it will allow you to:

    • add a wide range of shareholdings and investments you have including those with other registrars to monitor their value all in one place
    • send your proxy voting instructions in advance of company meetings
    • update many of your details online including your address details or dividend payment instructions
    • research market news and data to help your investment decisions
    • buy and sell shares easily
    • sign up to receive the Shareview newsletter full of useful articles and market reports

    Setting up an account is easy if you have not already done so, simply follow the instructions on the website. Please note that an activation code will be posted to you once you have completed the registration process and that you will not be able to undertake any transactions within Portfolio until you have activated your account with this code.

  • How do I notify the Registrar of a change of address and/or change of name?

    You can either update your details online through your Shareview Portfolio account (www.shareview.co.uk) or by contacting the Registrar, Equiniti, directly on 0871 384 2030*.
    *Lines are open Monday to Friday 8.30am to 5.30pm; excluding UK Bank Holidays. Calls to our 0871 numbers cost 8p per minute plus network extras.

  • What do I need to do if my share certificate gets lost or damaged?

    You should call the Registrar at Equiniti, on 0871 384 2030*, to inform them that you have mislaid or damaged your certificate. They will send you a letter of indemnity to sign and return to them. The indemnity provides you with cover for any loss arising from a dispute over ownership of the missing shares. An administration fee is usually charged for this service.

    If the value of the shareholding represented by the lost or misplaced share certificate is more than £100, the indemnity must be countersigned by a bank or insurance company, which may also charge a fee. Alternatively Equiniti offers a countersignature service where the value of the shareholding is between £100 and £50,000 upon the payment of an insurance premium. A sliding scale of charges applies, depending on the value of the lost certificate to reflect the greater risk to the insurer.
    Please check to ensure that the certificate has been lost before informing Equiniti in order to avoid incurring any fees (as outlined above).

    To request an indemnity please contact Equiniti advising them of your full name, address, the company in which you hold shares, the certificate number and amount of any share certificate(s) still in your possession.

    *Lines are open Monday to Friday 8.30am to 5.30pm; excluding UK Bank Holidays. Calls to our 0871 numbers cost 8p per minute plus network extras.

  • What happens at the AGM of the Company?

    The notice calling the meeting will invite you to attend and vote on important matters such as the election of directors and auditors. Shareholders have the opportunity to hear about the Company’s performance and prospects for the future, and ask questions about the Company and its activities.

  • When is the next AGM of the Company?

    The next AGM will be in 2016. Notification of the exact date is sent in advance to all shareholders listed on the Register of Members and will be published on our Financial Calendar.

  • What if I can’t attend the AGM in person?

    You can still participate in the meeting by appointing someone to attend and vote on your behalf – this person is known as your ‘proxy’. Your proxy can be the chairman of the meeting, or any other person you choose. You can instruct your proxy to cast your vote according to your specific instructions, or at his or her discretion.

    You can appoint a proxy by completing and returning the form that will be sent to you before the meeting (the Proxy Voting Form). If you have received a paper form but wish to appoint a proxy electronically, the voting website address will be printed on the form. If you have received an email rather than a paper form it will contain a link to the voting website.

  • Do you publish the number of proxy votes received in relation to an AGM or General Meeting?

    Information regarding the number of proxy votes received for and against each resolution, as well as votes withheld, will be published on our website soon after the conclusion of each meeting.

  • Does the company pay dividends?

    Shawbrook will consider subject to, inter alia, available distributable reserves, paying an initial dividend from 2017, taking into account the growth opportunities available to Shawbrook at the time.

    The Board intends to review, on an ongoing basis, Shawbrook's dividend policy in the context of the delivery of Shawbrooks's strategy, regulatory capital requirements and the broader operating environment.

  • How can I obtain a copy of the Company’s published financial information?

    The Company's published financial information is available here.

  • How are dividends paid?

    Dividends are usually paid in cash.  Lost dividends cheques can be re-issued.  You may obtain a replacement cheque simply by contacting our Registrar, Equiniti.  Bank account details can also be lodged with Equiniti to get your dividends paid direct into your bank account on the payment date.  You can change your dividend payment instructions online through the Equiniti Shareview Portfolio Service at www.shareview.co.uk